Bilingual (Korean/English) Import/Export Coordinator
Description
Lift Your Career to New Heights with CJ Logistics!
Schedule: 1st Shift (Monday - Friday, 8am - 5pm)
What you'll Do:
- Tracking, tracing, and updating the status of shipments on a daily basis
- Work collaboratively with Traffic Department and Accounting to provide top-notch, timely, and efficient service to customers
- Monitoring of reports
- Accurate and timely billing to customers
- Providing customer service via email and telephone correspondence to address customer questions and concerns
- Ensure customer needs are consistently met and assist to resolve inquiries
- Expedite clearance and delivery to exceed customer requirements
- Work well in a team environment and assist other peers when needed
- Maintaining good relationships with various vendors such as carriers, truckers, terminals, etc.
- Process and manage import and/or export shipments
- Prepare price quotes on the international freight
- Prepare necessary documents for shipments
- Develop and maintain relationships with customers as well as vendors specifically steamship lines and customs
- Research and resolve operational problems
- Ensure customer needs are consistently met and assist to resolve inquiries
- Expedite clearance and delivery to exceed customer requirements
- Additional duties as assigned
What We're Looking For:
- Strong verbal and written communication skills
- Bilingual proficiency in Korean and English (required)
- Excellent listening and analytical skills
- Ability to prioritize, multitask, organize, and manage time effectively
- Previous experiences in logistics, cargo management, supply chain, customer service, dispatcher, warehouse, logistics specialist, administrative assistant, data entry, transportation, and logistics analyst is preferred
- Pay Range: $20.97 - $26.07 per hour
- Competitive compensation package
- Full health insurance (medical, dental and vision), 401(k), Life insurance, tuition assistance, PTO and MORE!
- Growing company with a performance record that continues to climb!
- Open-door work environment
- High Performance culture with a focus on a growth mindset where continuous improvement is embraced
- Opportunities for advancement!
CJ Logistics About Statement:
At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.